Google Ads
Google Ads can track a Shopify purchase two different ways — a native conversion action, or an imported GA4 conversion. They aren't interchangeable, and using both as your primary optimization signal is the fastest way to end up with conversion numbers that don't make sense.
The native path sends a purchase conversion directly to Google Ads — usually via the Google & YouTube Shopify app or a manually placed tag — built specifically to feed Google Ads' bidding systems. The GA4 path records the purchase in Google Analytics first, as one event among everything else GA4 tracks across every channel, and then imports a version of it into Google Ads as a conversion action.
GA4's own attribution model decides which touchpoint gets credit for a purchase before that conversion is ever imported into Google Ads — which can differ from how Google Ads would have credited the same order natively. Enhanced Conversions, which improves identity matching using hashed customer data, is a feature of the native tag and doesn't apply the same way to an imported GA4 conversion. If identity matching and Google Ads' own attribution model matter to your optimization, the native path is generally the more direct fit.
The most common problem isn't choosing one path over the other — it's having both active as primary conversion actions for the same goal, which counts each real purchase twice and inflates reported conversions. If you want GA4 import available for reference or cross-channel analysis, set it as secondary rather than primary, and keep one clear conversion action driving bidding.
If Google Ads is a standalone channel you optimize on its own terms, the native purchase conversion is usually the simpler, more purpose-built choice. If GA4 is already your cross-channel source of truth and you want Google Ads decisions to align with how you're measuring every other channel, importing from GA4 has a stronger case — as long as it's the only primary source, not an addition to the native tag.
Send us an inquiry and we can check which conversion actions are actually feeding bidding on your account.