Google Ads
A "good" Google Ads conversion rate is the rate that produces profitable customers at the traffic cost you are paying. Industry benchmark articles can be useful for context, but they become dangerous when they are treated as targets.
Branded search may convert dramatically better than generic non-brand search. Shopping traffic can behave differently from Search. A customer searching your exact product SKU is not comparable with someone searching a broad category.
A store with $30 AOV and thin margins may need a much higher conversion rate than a store with $800 AOV and strong contribution margin. The useful relationship is: CPA = CPC ÷ conversion rate. If clicks cost $2 and the store converts 4%, CPA is roughly $50. Whether that is good depends on what a customer is worth.
Your historical conversion rate segmented by campaign, market, device and new/returning customer is often more useful than a generic benchmark. If a campaign falls from 5% to 2.5% while traffic and product are similar, investigate. If another campaign converts at 1.5% but remains highly profitable due to AOV, it may be fine. Use benchmarks to ask questions, not to declare success or failure.
If you want to know whether your Google conversion rate is commercially healthy for your actual margins and CPC, contact us. We can analyse it in context.